Support General

Your Dashboard

As a Rayzor subscriber, your Dashboard gives you the option to edit your account details like upgrading a subscription or edit your password.
Logging in to your Dashboard

Simply login using your account details to view all your subscriptions and account details. From your Dashboard you can:

  • Edit your Account details
  • Edit your subscriptions – Add, cancel or suspend
  • Change your payment method
  • Change your password

Subscription Details

Add a subscription or cancel your current subscription

To view the full details for a subscription:

Go to My Account page.
Scroll to the My Subscriptions table.
Select the View button next to the subscription in the My Subscriptions table; or
Click the subscription number under the Subscription column in the My Subscriptions table.

On this page, you can: a) View, and b) in some cases change, the subscription’s:

  • status
  • start date, trial end, next payment and end date (if any)
  • line items, including products, shipping, fees and taxes
  • recurring totals (i.e. the total amount charged each renewal)
  • payment method
  • order history, including the original order used to purchase the
    subscription (if any), renewal orders and orders placed to upgrade or
  • downgrade the subscription
  • contact email and phone number

Methods of Payment

Rayzor only accepts payment for subscriptions via Credit Card. Websites can be paid in full by other methods such as direct deposits. Once your website is complete we will email you an invoice for the outstanding balance owing and payment can be made either by credit card or direct bank deposit.

Your Email accounts

Just let us know what email accounts you require and we will set up your accounts and hand over all the account information you will require to setup the accounts on your computers and mobile devices.

Domain name questions

A domain name registrar is a company that allows you to purchase and register domain names. All domain name registrars are accreditated by ICANN (Internet Corporation for Assigned Names and Numbers), a non-profit organization responsible for managing domain names.
Domain names make the internet easy to use for everyone. Without domain names, you’ll have to enter long strings of numbers called IP addresses to visit websites.
Domain names solve this problem by allowing websites to choose addresses using easy to remember words, for example, wpbeginner.com or google.com.

Register a Domain name

Domains names can be registered at places like Crazy Domains or Go Daddy.

We care about your happiness!

If you need help, don't sweat it. We're here for you! Click the button below to submit a ticket and we'll answer all your questions.

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